Patient Portal - Digital Health Platform
Kaiser Permanente
Kaiser Permanente - Patient Portal - Digital Health Platform
The Challenge
Epic HealthConnect integration, Cures Act compliance, and 99.8% uptime at 100K+ daily users map directly to VA OIT, HHS, and state Medicaid RFP evaluation criteria. Primary citable reference for any federal RFP requiring EMR integration experience.
The Solution
Epic HealthConnect | SOAP/REST | Kafka | AEM 6.5 | Pexip | Angular | Node.js | Cloud Foundry | Apigee | Federated SSO
Implementation
Akil R. Chellam (TPO / Architect)
Results
99.8% uptime SLA sustained across 100,000+ daily users
5-10% annual growth in online appointment volume over engagement period
Zero downtime deployments across all production releases
eVisit and Video Visit infrastructure delivered (telehealth)
21st Century Cures Act information blocking compliance implemented
Appointment Center, Pharmacy Center, My Account Manager, Online Payment, and Claim Status modules delivered
“99.8% uptime SLA sustained across 100,000+ daily users”